Thank you again for your response and your understanding! Take care. I hope that you can appreciate the fact that we are not trying to not be wasteful. We do have pads and pens at the desk available upon request we no longer place them in the rooms as it was becoming wasteful because we have to throw them away after guests checkout and they mostly have never been touched due to Covid cleaning standards, we cannot leave it there for the next guest, we have to put everything brand new in the room for the next guest. We installed a security system so that all of our guests and employees are safe in the crazy city that is NYC, which is why all of our guests have to use their room key to get into the building. We had to implement a higher security deposit hold than usual due to the times, just in case anything is damaged in the room or guests add market items to their room. We are actually in the process of undergoing renovations for our dining area, lobby and gym which is why there are protective coverings on the floors, so as we may not scratch the floors. There are much nicer and civilized places to stay for adults in the Big Apple and I'm done with the Fairfield at Penn Station. Fairfield Penn Station is looking more like Motel 6 than a Marriott brand, which I've been a loyalty member of for over 25 years. Finally, the hotel entrance is guarded by a crude key card system which was not there the last time I stayed, which makes me wonder how safe the place is. Finally, although I understand that COVID has changed the rules with lodging and things will continue to change as hotels open up, such as no daily housekeeping, do you really need to strip every amenity, Marriott Leadership, down to not even a pen and paper in the room and less than enough washcloths and towels that I could see through because they were so worn? Also just 2 plastic cups? The lobby looked like retro student ghetto cardboard and tape decor with cardboard taped to the floor and dining area doors. The room was a little chipped and rough around the edges. Plus the hotel was visibly more beat than when I last stayed in early 2020. The Fairfield was filled with hordes of twenty-somethings. I went along with it, but noticed throughout my stay that no one either working or staying at the hotel appeared to be over 30 years old. In conjunction with that I had to sign a form pledging that I basically would not trash the room, play loud music, or give alcohol to minors during my stay. The desk clerk alerted me that there would be a $200 damage deposit placed on my credit card which would be refunded to me at check out if all was good with the room. It's still a convenient location to Penn Station, where I arrived from Amtrak, but things started to go downhill when I checked in. Fairfield Inn & Suites New York Midtown Manhattan/Penn Station: Loved the Fairfield Inn - See 1,986 traveler reviews, 756 candid photos, and great deals for Fairfield Inn & Suites New York Midtown Manhattan/Penn Station at Tripadvisor.

Disappointed especially since this was my first post-COVID vacation. I've stayed here several times in the past and enjoyed it, but this will be my last time.

Fairfield inn penn station nyc